The Golden Palace loyalty system

Thank you for playing at Golden Palace! To show us our appreciation for the fact that you choose to play at goldenpalace.be, we give you something back every session you play in our online casino. By playing our casino games (A+) and dice games (B+), you will earn Golden Points. You will be able to exchange these Golden Points for various prizes in our VIP Shop.

Our loyalty system consists of 9 levels. As you play loyally at goldenpalace.be, you will find yourself automatically rising in level. The higher your current level is, the more points you will earn by playing as you would normally. This dynamic allows you make the most of your online gaming experience! Discover more details about the Golden Palace loyalty system below.

How does it work?My loyalty space

To put it plain and simple: for every game you play in our casino game or dice game offer, you will earn Golden Points. How many points you earn will depend the RTP of the game you’re playing. You can find the RTP of each game in the in-game info files. Note that you need to have selected the A+ license preference, otherwise you won’t be able to ear Golden Points to enjoy the loyalty system.

Loyalty levelsMy loyalty space

Our loyalty system has 9 levels, each of which is linked to a multiplication factor. The higher your level, the higher your multiplication factor will be. You will attain a new level as soon as you attain a certain number of Golden Points. Below you’ll find a table of the levels and what their multiplication factor is.

  • Member: multiplicator of 1
  • Bronze 1: multiplicator of 2
  • Bronze 2 multiplicator of 4
  • Silver 1: multiplicator of 6
  • Silver 2: multiplicator of 8
  • Gold 1: multiplicator of 15
  • Gold 2: multiplicator of 25
  • Platinum: multiplicator of 30
  • Diamond: multiplicator of 35

Level updatesMy loyalty space

Over the course of a calendar month, you can climb as high in the levels as you can. The level you have at the end of one month will determine the level of the month to come. In this system, it is possible to ascend, remain, or descend in level, depending on your games sessions in a calendar month.

For example: if you achieve the Gold 1 level during the month, you will start the following month at this level. If you don’t play (enough) from there, you will descend 1 level; if you once more play to make it to the same level, you will again have this Gold 1 level; if you play more, you will ascend 1 level.

FAQMy loyalty space

We’re always by your side to help you get a grasp of where you are in your efforts to make the most of your Golden Palace experience! We advise you to read our Frequently Asked Questions and terms and conditions for more in-depth answers to any questions you might have. Of course, you can always contact our dedicated customer care team by sending a mail with your specific question to support@goldenpalace.be.